At Sutton James, aviation insurance is all we do. We draw upon our experience as former aviation underwriters, pilots, and over 20 years of brokerage experience to negotiate the best insurance deals for our customers.

Privacy Policy

Our Commitment to Privacy:

Sutton James Incorporated believes one of our most important assets is the trust consumers place in us to respect and properly handle nonpublic personal information received by us in connection with providing our products and services.  To continue earning your trust and enhance the products and services offered to you, we have adopted the following privacy policy to govern how we treat your nonpublic personal information including such information about our former customers.

It’s important for you to know that this privacy policy applies only to the product or service you have just obtained or the insurance policy under which you are seeking or receiving benefits.  As a worldwide brokerage, we offer numerous products and services to many types of consumers and clients in different states and countries around the world. 

Information We Collect:

We collect information about you that is necessary to tailor our products and services to meet your individual needs, provide effective customer service, and comply with legal requirements.

We may collect nonpublic personal information about you, from one or more of the following sources:

  • Information we receive from you on applications or forms
  • Information about your transactions with us
  • Information we receive from a consumer-reporting agency; and
  • Information received in handling claims

Information We Share:

We may share or disclose some or all of the nonpublic personal information we collect with unaffiliated third parties, to the extent necessary to service you and your policy as completely as possible, unless such sharing of information is prohibited by law. At times it is necessary to disclose information to enforce or apply terms and conditions of any agreement we have with you and to protect the rights property, or safety of Sutton James Incorporated, our customers or others.  This includes exchanging information with other companies and organizations, including governmental law enforcement authorities, to detect or prevent fraud, criminal activity, material misrepresentations or material non-disclosures in connection with insurance transactions. 

Whatever the reason for sharing information, we require strict confidentiality by the receiving parties and limit the use of the information to the purpose for which it was disclosed.  Sutton James Incorporated will not sell your personal information to unaffiliated third parties, nor will it provide your personal information to third parties, doing business on Sutton James Incorporated’s behalf, for their own marketing purposes.  If you end your relationship with Sutton James, we will adhere to the information policies and practices described in this policy.

Protecting and Safeguarding Your Information:

To help prevent unwarranted disclosure of your nonpublic information and secure it from theft, we utilize secure computer networks and restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.  In addition, we maintain physical, electronic, and procedural safeguards that comply with applicable laws and regulations to guard our customers’ nonpublic personal information.

Cookies:

We may store a cookie on your computer when you visit our web site.  A cookie is a piece of information that is required to create and maintain a secure session.  With a cookie, each time your browser requests a page from the server, a message is sent to us.  A cookie’s main objective is to identify users and personalize their visit by customizing web pages for them.  Our cookies do not contain confidential or personal information.  Our cookies do not track a user after leaving our web site.

Emails:

We may keep the e-mails you send to us.  If you agree to receive e-mail messages from us, we will keep the information you give us to send e-mail of specific interest to you.  Please be careful about the information you give us in an e-mail.  As with any public web site, this communication may not be secure.

Web Links Disclaimer:

We may provide links to other web sites on our site, which are provided solely as a convenience to viewers and does not necessarily serve as an endorsement of the contents of such sites.  Additionally, other web sites may link to this web site without our knowledge or permission.  We are not responsible for the collection, use, or security of information by the companies or organizations outside of our site.  Please read the privacy policies of those web sites reached through the use of links from our site.

Future Changes to this Privacy Policy:

We reserve the right to change this Privacy Policy without providing you with advance notice of our intent to make the changes.  For further information regarding our privacy policy or for information we may have received from you, please contact us at info@suttonjames.com.